Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Prerequisites
- You must be at least 18 years old (or the legal gambling age in your jurisdiction).
- A valid email address and phone number for account verification.
- Government-issued ID (passport, driver’s license) for KYC checks.
- A stable internet connection – the casino works perfectly on mobile browsers.
- Payment method ready: credit/debit card, e-wallet, or cryptocurrency.
- Understanding of the casino’s terms for bonuses and wagering requirements.
Creating Your Account
- Visit Piggybet casino and click the “Sign Up” button.
- Fill in your personal details: full name, date of birth, email, and phone number.
- Choose a username and a strong password (at least 8 characters with a mix of letters, numbers, and symbols).
- Select your preferred currency and confirm that you are of legal age.
- Agree to the terms and conditions, then submit the form.
- Check your email for a verification link – click it to activate your account.
- Log in and complete the “My Account” section with your address and any required documents for faster future withdrawals.
Calculating Your Bonus
When you claim the welcome bonus, understanding the math helps you avoid surprises. The typical offer is a 100% match up to €500. Here is a detailed example:
Deposit: €200
Bonus percentage: 100%
Bonus amount: €200 (capped at €500, so you receive the full €200)
Total balance: €200 (deposit) + €200 (bonus) = €400
Wagering requirement: 40x the bonus amount (common for slots).
Formula: Wagering requirement = Bonus × Multiplier
Calculation: €200 × 40 = €8,000
You must place bets totaling €8,000 before you can withdraw any winnings from the bonus. If you deposit €100 instead, the bonus is €100, and the wagering requirement becomes €100 × 40 = €4,000. Always check the specific terms for your region, as multipliers may vary.
Payment Methods
| Method | Type | Deposit Time | Withdrawal Time | Minimum Deposit |
|---|---|---|---|---|
| Visa/Mastercard | Card | Instant | 1–3 business days | €10 |
| Skrill | E-wallet | Instant | Up to 24 hours | €10 |
| Neteller | E-wallet | Instant | Up to 24 hours | €10 |
| Bitcoin | Crypto | Instant | Up to 1 hour | €20 |
| Bank Transfer | Direct | 1–3 days | 3–7 days | €20 |
Important: Withdrawals are processed after KYC verification. E-wallets are fastest; bank transfers take longer.
Security
The casino uses 128-bit SSL encryption to protect all data transfers. Your account is safeguarded by two-factor authentication (2FA) – enable it in your security settings. The platform is licensed under the Curacao eGaming Authority. Note: Winnings from Curacao-licensed casinos may be subject to local income tax in your country – consult a tax advisor.
Support Guide
Here are common scenarios and how to resolve them:
- Forgot password: Click “Forgot Password” on the login page, enter your email, and follow the reset link.
- Deposit not credited: Wait 10 minutes, then contact live chat with your transaction ID.
- Bonus not added: Ensure you selected the bonus during deposit. If not, contact support before playing.
- Withdrawal pending longer than expected: First, verify your documents. If already verified, the support team can check the status.
- Game not loading: Clear your browser cache or try a different device. The casino is optimized for mobile browsers – no app needed.
- Account locked after multiple failed logins: Contact support via email to unlock it.
Common Questions
How long does the KYC process take?
It usually takes 24 to 48 hours after you submit your documents. Uploading a clear photo of your ID and a recent utility bill speeds it up.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the “Responsible Gambling” section of your account.
What is the minimum withdrawal amount?
The minimum withdrawal is €20 for most methods, though e-wallets may allow €10.
Are there fees for withdrawals?
The casino does not charge withdrawal fees, but your bank or e-wallet provider may apply their own fees.
Can I use the same bonus code twice?
No, bonus codes are usually valid for one use per player, household, or IP address.
How do I know if I am eligible for the welcome bonus?
The welcome bonus is available to new players making their first deposit. Check the terms for any country restrictions.
What games contribute to wagering requirements?
Slots contribute 100%, table games and live dealer games contribute 10–20%, and some games may be excluded.
Good to Know
The VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You earn points by wagering real money on slots – typically 1 point for every €10 wagered. Points can be exchanged for bonus cash or free spins. Higher tiers unlock faster withdrawals, a personal account manager, and exclusive weekly reload bonuses. The casino also runs weekly and monthly tournaments with cash prizes for active players.
Following this guide will help you start your journey at the casino with confidence. Always gamble responsibly and set your own limits.